Annual report 2013
A good customer experience, encompassing easy and effortless service, is the guiding principle behind VVO’s operations.
We provide versatile, reasonably priced rental housing that takes into consideration the changing needs of residents. Interaction with residents and close cooperation with residents' associations increases safety and living comfort.
We manage and develop our properties through cost-efficient maintenance and repairs, together with long-term investment. Our focus is on developing the value of our property portfolio and ensuring that the properties are fit to rent.
We strengthen the balance sheet by developing and steering financial, property portfolio and risk management and investing in HR management, skills and better innovation capability. By taking an active part in the public debate on Finnish housing policy, VVO seeks to promote an increase in the availability of rental housing.